AVAILABILITY

We will honor your order within the limits of our available stock. Orders will be processed within 72 hours. In the event that any of the products ordered are not available in our inventory, you will be notified via email of any changes to your order. To the best of our ability, we will inform you of when you can expect your merchandise, as you may opt to keep or cancel your order in the unlikely event it may not be available.

For partially delivered orders, you will only be charged for the items that are available.

ORDER CANCELLATIONS AND MODIFICATIONS

Please review your purchase, billing and shipping information before submitting your order. PLEASE NOTE that your Brooklyn Denim Co. order may begin processing as soon as it is submitted. We will try our best to accommodate modifications to your order, however, we cannot guarantee these changes will be made after your order is submitted. Cancellations can be requested within 30 minutes of placing your order.

Please call (718) 782-2600 or email informed@brooklyndenimco.com with such requests.

PAYMENT

Only orders sent within New York State will be charged the appropriate local sales tax. Brooklyn Denim Co. accepts payments through Visa, Mastercard, Discover, and American Express. You must provide all correct billing information including the cardholder name, credit card number, expiration date, security code, and billing address. To avoid delays, please make sure you have completed checkout procedure carefully and completely. The amount of your purchase will be debited from your account on the date of sale. Brooklyn Denim Co. will not be responsible for any delay of goods due to incomplete order forms or unattainable authorizations from credit card companies. Brooklyn Denim Co. does not accept personal checks for payment.

Brooklyn Denim Co. store credit and gift cards are not available for use online. They are intended to be used in our retail location, or by phone at (718) 782-2600.

You may purchase gift cards online.

SHIPMENTS

Brooklyn Denim Co. ships Internationally. Goods will be delivered according to their availability. In case of an incomplete order, only the goods delivered will be charged. There are no shipping charges on back orders. You will be charged for shipping on the first delivery. All orders placed on Saturday and Sunday will be processed the following Monday. Orders placed on holidays will be processed the next business day.

We do not deliver to P.O. boxes.

Customers are responsible for entering the correct shipping information. Deliveries will be made according to those order specifications. If you would like a signature required at drop off please state that in the notes section of the order. Please indicate if you would like to release the signature from your delivery. UPS will make repeated delivery attempts before returning your merchandise to Brooklyn Denim Co. If you would like to schedule a delivery intercept, reroute your package, or attempt a redelivery, you will be responsible for the associated charges. Brooklyn Denim Co. cannot change or alter the delivery method once shipped.

Once your credit card is authorized, you will receive a confirmation email from us. In general, orders are processed in 2-3 business days. Once processed you will receive your order within 3-10 business days.

SHIPPING CHARGES

You will be charged UPS shipping and handling fees based on type of service. All orders will be shipped ground unless otherwise specified.

*All orders over $150 will ship for free with domestic UPS Ground delivery.

*Any order over $150 with expedited shipping will be charged shipping.

*When shipping internationally, the shipping fees will be billed to the recipient.